Last updated: 31st January 2026

At ShopStackr, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using our services, you agree to the terms of this policy.

This policy is drafted in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect information to provide a smooth and secure shopping experience. This may include:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited, time spent, and referring URLs

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

  • Processing and fulfilling orders

  • Communicating order confirmations, updates, and support responses

  • Improving our website, products, and customer experience

  • Preventing fraud and unauthorized transactions

  • Complying with legal and regulatory requirements

  • Sending promotional or marketing communications (only if you opt in)

We do not sell or rent your personal data to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Enable essential website functionality

  • Analyze traffic and user behavior

  • Improve performance and personalization

You may choose to disable cookies through your browser settings. However, doing so may limit certain features of the website.

4. Third-Party Services

We may share limited information with trusted third-party service providers solely for business operations, such as:

  • Payment gateways

  • Shipping and logistics partners

  • Website analytics tools

  • Email and customer support platforms

These third parties are obligated to protect your information and use it only for the intended purpose. We are not responsible for the privacy practices of external websites or services linked from our platform.

5. Data Security

We implement reasonable security practices and technical measures to protect your personal data against unauthorized access, misuse, alteration, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a user, you have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your data

  • Withdraw consent for marketing communications

  • Request deletion of your personal information (subject to legal obligations)

To exercise these rights, please contact us using the details below.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any changes will be posted on this page with an updated revision date.